he most-awarded minivan Chrysler Town & Country earns another honor as the highest-ranking minivan in the J.D. Power 2013 U.S. Initial Quality StudySM (IQS).
IQS is based on responses from more than 83,000 owners of new 2013 model-year vehicles who were surveyed about issues with their vehicles after 90 days of ownership. The study asks customers to identify issues with the vehicle’s design, as well as defects.
“The Chrysler Town & Country is the highest-ranking minivan in two of the three most recent initial quality reports,” said Doug Betts, Senior Vice President – Quality, Chrysler Group. “The team at Windsor Assembly Plant has really embraced World Class Manufacturing and recognizes that every employee has a role in improving the quality of our vehicles.”